Candice Satchell, Faculty Analyst for the Associate Provost, Academic Affairs, was selected as the Texas State Employee of the Month for June 2021.
Candice is responsible for processing Personnel Change Requests (PCRs) for the Division of Academic Affairs. With an increased workload due to recent budget cuts and staff changes because of the COVID-19 Pandemic, Candice worked diligently to lighten the load for various departments and offices, providing guidance and mentorship wherever needed. For example, instead of rejecting incorrect PCRs, Candice contacts the submitters and provides guidance and support to correct them, so that she can support and help them through the process.
Whenever anyone has a question or problem, Candice makes them feel like they are her top priority, happy to help whoever needs it. And if she does not know the answer, she will get an answer quickly, either through her own research or by connecting people with the offices or divisions who can help them. She is a clear example of someone conscientious about her work.
Colleges and offices across the university rely on Candice’s expertise to process their hires. Even while juggling her own increased workload and taking over extra tasks while her office has been without an Administrative Assistant II, Candice still manages to provide excellent customer service and complete her work in a timely manner. She works hard to ensure faculty, staff, and graduate students are treated with respect and professionalism. During peak processing times, she makes herself available to answer questions and demonstrates a positive attitude even under extreme stress and pressure.
Candice has provided amazing support, knowledge, and guidance, especially during the beginning of the fiscal/academic year PCR processes. She projects a warm, cheerful attitude to her clients and lifts the spirit of those around her.
Congratulations Candice, on your dedication and hard work, and being recognized as the June 2021 Employee of the Month!